As a recipient of Federal Title IV funds, Arapahoe Community College (ACC) is required to collect publish and disseminate certain information to students, prospective students and employees. The college will also provide a copy of this information including a full report of the institution's graduation rate and the Annual Security Report if requested.

• ACCREDITATION. Arapahoe Community College is accredited by The Higher Learning Commission and a member of the North Central Association of Colleges and Schools. The Commission can be reached at: Telephone: 312.263.0456. Web address: www.ncahigherlearningcommission.org. The College operates under the jurisdiction of the Community Colleges of Colorado. ACC students regularly transfer credits to state colleges and universities within Colorado. Transfer information is available in the Advising Office, Room M2010.
  
  
• FAMILY EDUCATION RIGHTS & PRIVACY ACT (FERPA). ACC complies fully with FERPA, which affords students certain rights with respect to their education records, including protecting the privacy of, and insuring the right to inspect and review, the records. More information is available in the Admissions & Records Office, Room M2470.
  
  
• EQUAL OPPORTUNITY AND NON-DISCRIMINATION STATEMENT. ACC does not discriminate on the basis of race, sex, creed, color, age, national origin, sexual orientation, religion, veteran status or individual disability, in admission or access to, or treatment or employment in, its programs and activities. Inquiries concerning Title VI, Title IX, and Section 504 and the Americans With Disabilities Act may be referred to the Human Resource Office, 5900 S. Santa Fe Drive, Room CSB 1005, Littleton, CO, 80160, Phone 303.797.5724, or the Office for Civil Rights, U.S. Dept. of Education, 1961 Stout Street, Denver, CO, 80294.
  
  
• STUDENT RIGHT-TO-KNOW. In accordance with Title I of Public Law 101-542, information about graduation rates is available from the Office of Institutional Research, Room M2320; additional graduation data is also available at the Colorado Department of Higher Education website.
  
  
• CAMPUS SECURITY POLICY and CAMPUS CRIME STATISTICS ACT. The Clery Act report is available in the Campus Police Office, Room M2600. A list of sexual offenders in the area can be obtained through the Littleton Police Department.
  
  
• VOTER REGISTRATION. ACC fully supports and advocates that students and staff register to vote. Voter Registration forms are available in the Student Affairs Office, Room M2820 or on the Colorado Secretary of State website.
  
  
• FINANCIAL AID INFORMATION is available for students and prospective students on the website and in the Financial Aid Office, Room M2115.
  
  
• DRUG & ALCOHOL PREVENTION INFORMATION and policies are available on the website and in the Student Affairs Office, Room M2820. ACC supports the efforts of local, state and federal governments in promoting a drug free America, pursuant to Public Law 101.
  
  
• GRIEVANCE AND APPEAL PROCEDURES. If you are taking any Arapahoe Community College courses, and you have a complaint about your experience with Arapahoe Community College, you have two options:
  
  

  1. You can follow Arapahoe Community College's process for student complaints, which is located here (http://www.arapahoe.edu/campus-life/student-handbook) or you may also contact the Higher Learning Commission (http://www.ncahigherlearningcommission.org) which is Arapahoe Community College's accrediting agency.
     
     
  2. If you are residing outside of Colorado while attending Arapahoe Community College, in many cases you can file a complaint in the state where you are residing. As required by federal regulations, below is a list of agencies in each state where complaints can be filed.
     
     

     Alabama	Link not found for complaint process. General link: http://www.ache.state.al.us/
     Alaska	Link not found for complaint process. General link: http://akadvantage.alaska.gov/
     Arizona	http://azppse.state.az.us/student_info/compliance.asp
     Arkansas	http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf
     California	http://www.bppe.ca.gov/forms_pubs/complaint.pdf
     Colorado	http://highered.colorado.gov/Academics/Complaints/default.html
     Connecticut	Forms are available: http://www.ctdhe.org/
     Delaware	Link not found for complaint process. General link: http://www.doe.k12.de.us/
     District of Columbia	http://seo.dc.gov/service/public-complaints
     Florida	http://www.fldoe.org/cie/complaint.asp
     Georgia	http://rules.sos.state.ga.us/docs/392/5/06.pdf
     Hawaii	http://hawaii.gov/dcca/ocp/consumer_complaint
     Idaho	http://legislature.idaho.gov/idstat/Title33/T33CH24.htm
     Illinois	Use institutional Ombudsman/Dean/Department Head/Provost ‐ Hotline (217) 782‐2551 http://www.ibhe.state.il.us/consumerinfo/complaint.htm This link requests complaints be directed back to the institution
     Indiana	http://www.in.gov/che/
     Iowa	https://apps.iowacollegeaid.gov/marketing/docs/constituentrequestform.pdf
     Kansas	http://www.kansasregents.org/resources/PDF/524-ComplaintProcedureandForm.pdf
     Kentucky	http://www.lrc.ky.gov/kar/013/001/020.htm
     Louisiana	Link not found for complaint process. General link: http://www.regents.la.gov/
     Maine	Link not found for complaint process. General link: http://www.maine.gov/education/
     Maryland	Link not found for complaint process. General link: http://www.mhec.state.md.us/
     Massachusetts	http://www.mass.edu/forstudents/complaints/complaintprocess.asp
     Michigan	http://www.michiganps.net/complaint.aspx
     Minnesota	http://www.ohe.state.mn.us/mPg.cfm?pageID=205
     Mississippi	Link not found for complaint process. General link: http://www.mississippi.edu/mcca/
     Missouri	While the department does require students to pursue resolution through institutional processes, which are required as part of the licensure standards, the department does maintain a process for the review of student complaints at licensed schools. Information about that process is not currently available from the department's website but is distributed to students upon request.
     Montana	Link not found for complaint process. General link: http://mus.edu/board
     Nebraska	Not available online.
     Nevada	http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm
     New Hampshire	Complaints regarding non‐compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission. http://www.nh.gov/postsecondary/complaints
     New Jersey	Link not found for complaint process. General link: http://www.state.nj.us/highereducation/
     New Mexico	Link not found for complaint process. General link: http://www.hed.state.nm.us/
     New York	http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
     North Carolina	If the complaint cannot be resolved after exhausting the institution's grievance procedure, the student may file a complaint with the following office: Post‐Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27515‐2688, telephone (919) 962‐4558. The student may contact UNC General Administration for further details.
     North Dakota	Link not found for complaint process. General link: http://www.nd.gov/cte/
     Ohio	Not available online.
     Oklahoma	Link not found for complaint process. General link: http://www.okhighered.org/
     Oregon	Link not found for complaint process. General link: http://www.oregonstudentaid.gov/oda.aspx
     Pennsylvania	Link not found for complaint process. General link: http://www.education.state.pa.us/portal/server.pt/community/bureau_of_postsecondary_education/7325/division_of_higher_education/522367
     Puerto Rico	For IHEs' go to PRCHE ‐ Chapter XIII: http://www.gobierno.pr/NR/rdonlyres/F15F15DF‐A8C1‐4341‐A752‐4490FF6791A3/0/REGLAMENTO_EN_INGLES_OTORGAMIENTO_DE_LICENCIAS_A_IES_DE_PR.pdf For other postsecondary non degree granting go to PRGEC ‐ Article 3.4 (in Spanish): http://www.cge.gobierno.pr/reglamentos/Reglamento%20de%20Licencias.pdf
     Rhode Island	Link not found for complaint process. General link: http://www.ribghe.org/
     South Carolina	http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf
     South Dakota	Link not found for complaint process. General link: http://www.sdbor.edu/
     Tennessee	Link not found for complaint process. General link: http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html
     Texas	Link not found for complaint process. General link: http://www.thecb.state.tx.us/
     Utah	http://consumerprotection.utah.gov/complaints/index.html
     Vermont	Link not found for complaint process. General link: http://www.education.vermont.gov/new/html/mainboard.html
     Virginia	http://www.schev.edu/forms/StudentComplaintInformation.pdf
     Washington	http://www.hecb.wa.gov/AboutOurSystem/MaintainingStandards/ConsumerProtection
     West Virginia	Link not found for complaint process. General link: http://wvhepcnew.wvnet.edu/
     Wisconsin	http://eab.state.wi.us/resources/complaint.asp
     Wyoming	Link not found for complaint process. General link: http://edu.wyoming.gov/Programs/schools/private_school_licensing.aspx

  
  Before exercising either of the above options, you should know that most (if not all) external complaint processes require that the student exhaust all avenues of complaint internal to the institution before they will consider a grievance.