2012-2013 Catalog
Associate of Applied Science Degree
CIP 150305 (TEL2: TEL3/TEL4)
The Associate of Applied Science degree was designed by ACC and Jones/NCTI to provide a degree path for professionalism the broadband industry and is available ONLY to Jones/NCTI participants.
The "Concentration" portion of this degree allows students the unique opportunity to tailor this program to their unique professional responsibilities and goals. Upon completion, those who wish to continue their studies may be accepted as juniors in Jones International University.
Admissions Requirements
Program Requirements
General Education Courses |
(19 credit hours) |
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Introduction to Business |
3 |
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Intro to PC Applications |
3 |
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Interpersonal Communication |
3 |
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English Composition I (GT-CO1) OR |
|
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Technical Writing I |
3 |
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Principles of Supervision |
3 |
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Technical Mathematics or higher |
4 |
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Major Courses |
(10 credit hours) |
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Cultural Diversity in Business |
3 |
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Time Management |
1 |
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Customer Service |
3 |
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General Psychology (GT-SS3) OR |
|
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Stress Management |
3 |
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Restricted Elective Courses |
(4-10 credits depending on Concentration) |
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Legal Environment of Business |
3 |
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Business Communication and Report Writing |
3 |
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Intercultural Communication |
3 |
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Computers and Broadband Modems |
3 |
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Broadband Digital Installer |
3 |
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Principles of Management |
3 |
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Principles of Sales |
3 |
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Principles of Marketing |
3 |
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Students must choose one of the following Concentrations to complete this A.A.S. degree:
Broadband Technology Concentration |
(26 Credit Hours) |
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Installer |
3 |
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Installer Technician |
4 |
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Service Technician |
4 |
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System Technician |
4 |
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Testing and Maintenance for Fiber Technicians |
2 |
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Fiber Installation and Activation |
2 |
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Digital Technician |
3 |
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Advanced Technician |
4 |
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Customer Care Concentration |
(22 Credit Hours) |
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Business Writing |
1 |
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Cable Network Overview |
1 |
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Delivering Cable Services |
3 |
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Basic Troubleshooting of Broadband Technology |
3 |
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High Speed Data Customer Service |
2 |
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Advanced High Speed Data Customer Service |
3 |
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Negotiation and Conflict Resolution |
3 |
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Principles of Sales |
3 |
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Consumer Behavior |
3 |
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Total |
60 Credit Hours |
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Graduation Requirements
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