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Broadband High-Speed Data Technical Service Representative Certificate This certificate is helpful for individuals looking to move into high-speed data call center support and management roles, as well as those in sales, marketing and administrative functions in organizations that offer HSD service. Individuals completing this certificate will possess an in-depth knowledge of the technologies used to deploy, troubleshoot and support data services through broadband networks. Graduates will be uniquely qualified to manage services related to the deployment and initial, intermediate and advanced technical support of high-speed data in customer care and network operations centers. *NOTE: Broadband degrees and certificates are available ONLY to Jones/NCTI participants.
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